A1: We are a pen manufacturer with over 15 years of production experience.

A2: Absolutely! In addition to logo printing, we welcome OEM/ODM orders.

A3: Of course! We can provide pre-production samples for quality testing, shipped via freight collect.

A5: Yes, we have participated in trade fairs for many years.

A6: Absolutely! We warmly welcome you to visit our factory at any time. It would be our pleasure to assist you in any way.

A7: Our MOQ for standard dot markers is 3,000 pieces. Custom orders with specific branding or packaging may have slightly different requirements.

A8: We have a dedicated quality control team that oversees every production stage, from raw material selection to final packaging. All products undergo rigorous quality checks to meet international standards like EN71-1.

A9: Yes, we provide various packaging options tailored to your branding needs, such as custom box designs, retail packaging, or eco-friendly alternatives.

A10: Our standard production lead time for bulk orders is 30-45 days, depending on the order size and customization requirements. We strive to meet your deadlines without compromising quality.

A11: Absolutely! Our experienced R&D team can collaborate with you to design and manufacture innovative products that align with your market needs.

A12: We offer flexible shipping solutions, including FOB, CIF, and door-to-door delivery. Our logistics team ensures safe and timely delivery through trusted shipping partners.

A13: With over 15 years of experience, advanced production lines, and strict quality control, we offer competitive pricing, reliable delivery, and exceptional customer service.

A14: Yes, we can provide a detailed quotation based on your order quantity, customization needs, and shipping requirements. Contact us with your specifications for accurate pricing.

A15: We accept multiple payment methods, including T/T, L/C, and PayPal. For large orders, flexible payment terms can be discussed.

A16: Yes, we prioritize sustainability by using non-toxic materials and offering eco-friendly packaging options. Let us know if you have specific green requirements for your products.

A17: We stand behind our products. If any quality issues arise, our customer service team will work with you to resolve them promptly, including replacements or refunds if necessary.

A18: Yes, we can supply all necessary certifications, including EN71-1 and other compliance documents, to ensure smooth customs clearance.

A19: Yes, we offer tiered pricing for bulk purchases. The larger the order, the more significant the discount.